products
Refresh Control
Refresh Control periodically verifies that groups of Company workstations are in working order
Handles the sequencing of verification and workstation or servers management tasks
With its patented technology and regardless of the dispersion and size of the group of PC's, Refresh Control requires only a light infrastructure
By reducing the actions of the support teams, Refresh Control reduces the cost of PC ownership
- Ensuring the proper functioning of the workstations and applications for the users.
- Reducing the number of calls to local or centralized support teams.
- Monitoring changes in the state of the workstation group.
Centralizing the analysis campaign logs that are visible to the support teams.
- Alerting the right contact people in the event of detection of confirmed or potential incidents.
- Increasing the availability of the workstation.
- Developing user responsibility.
- A group of workstations that is always in working order.
- Greater user satisfaction.
- Increase in user productivity.
- Decrease in the demands on support and maintenance teams, centralized or on-site.
- A decrease in the number of on-site interventions.
- Better control of the actions leading to an increase in the productivity of the facilities managers and thus a decrease in the TCO.
- Simple and inexpensive installation.
- Users who feel responsible for the actions they are in charge of and assistance with the corrections to be made.