The values of Refresh IT Solutions are client satisfaction, through a real sense of service, technical expertise, seeking to do better without claiming to be the best, and sharing knowledge.

This is only possible for us through constant attention to everyone's personal development. Our organization model and our human size are designed to let everyone find the best way to contribute to our collective success, a recipe for on-going enthusiasm.

Lastly, our service activities lead us to integrate project groups. Respect is a philosophy at Refresh IT Solutions.

The Refresh IT Solutions engineers work exclusively on the company's software developments and integrations in order to reach a high level of expertise.

Depending on the project, our solutions may require substantial coordination with elements of the information systems of our clients, which in turn requires excellent knowledge of the entire nearby ecosystem of the E-mail system and workstation architectures.

Refresh IT Solutions therefore makes a point of providing training for its employees to allow them to reach the level of expertise that is required. To achieve this, a program for certification in the various Microsoft technologies is offered within the company every year.
 

Our clients' projects are complex, sometimes difficult, and there is always a lot of pressure. Because of their scope, there are often numerous delays, which must be counterbalanced by shortening the migration phase. There is often an expectation that the migration process and tools will correct any imperfections from the definition phases.

The enthusiasm of our engineers allows them to work serenely in this environment, contributing their knowledge and experience and working to resolve the final flaws and details in order to make the project a success.

The Refresh IT Solutions specialists know very well from their experience that, in the world of E-mail system and workstation architecture, perfection does not exist.

That is why, as of the founding of our company, we implemented our Software+Services model. Our commitment to take responsibility for the integration of our solutions for client projects brings an unequaled level of freedom; the imperfections of an architecture or base definition, found during our product integration phase, will be taken into account by our experts and circumvented or corrected, on both the technical and functional levels, for the most successful application of the solution during the deployment.

This sense of service systematically guides our engineers in all of their work.

Refresh IT Solutions aims to shorten the duration of your migration projects while increasing the satisfaction perceived by the end users and project actors.

Regardless of the situation encountered and its evolution, the Refresh IT Solutions engineers will make every effort to help you find whatever solutions are necessary, while limiting the impact on your project's time frame.

Overconfidence diminishes respect.

This maxim is shared by all Refresh IT Solutions employees. They will work alongside you in full understanding of the need to respect what was done before, and still more the people who did the work.

Our mission is that YOU succeed in your project with OUR solutions; we know that this means respecting the men and women with whom we work.