Accompanying Change

Whatever your deployment’s project is (messaging or workstations); one of the keys to success is user’s accompanying change which involves “Communication”.  

“Communication” has to be simple, comprehensible and sent at the right time to users. It should gather all the information about the project procedures, the user’s migration procedures to follow and most importantly enable interactions with the employee (ex: changing the migration’s dates …).

“Communication” must explain the advantages gained from migrating to a new platform and inform about the tasks executed daily. The users could receive an explanatory email, attend presentations on the same; or go through various training tools and an e-learning video.  

To facilitate these accompanying changes’ services, Refresh IT Solutions ‘solutions provide seamless communication components that can be executed automatically and when the client prefers. On top of that all our solutions are suitable for many countries as our technologies manage all different languages in the world.