Services
Integration
Refresh IT Solutions, in its Software+Services approach, integrates its solutions to match them with all of the project constraints, both technical and organizational.
Many prior tasks are necessary for the proper carrying out of the migration.
Definition of the migration process
The processes are defined jointly by us and by our clients, under our supervision.
The definition of the processes involves describing in a detailed manner the sequencing of the technical, organizational and communication tasks to be carried out for the migration and deployment.
During this phase, Refresh IT Solutions provides detailed specifications of the migration scenarios that will be carried out by the product for the various deployment steps. With each step, the list of the operations carried out (positioning of parameters, personalization, etc.) is specified.
Refresh IT Solutions can define several types of operations based on the various project constraints (VIP examples, with or without creation of AD account, migration within one working day, Windows 2000 Workstation/ Windows Seven Workstation, etc.).
Design and specific settings
The items below are covered (indicative list) to address the project specificities:
- Taking into account of authentication in the fields,
- Specific parameters on the workstations: detection of parameters before migration or positioning of parameters after migration,
- Interfaces with the directories,
- Adaptation and parameterization of the migration tools to the project,
- Definition of the test policy before the pilot phase and criteria for acceptability of the results of the integration phase,
- Formalization of the test plan,
- Definition of the role of the various users of the solution
- Modalities for installation of the components of the migration solutio
- Definition of the project reportin
- ......
Integration realization
During this step, Refresh IT Solutions provides the following services:
- Development and implementation of the elements defined,
- Qualification of the integrated platform and parameterization of the migration tools
- Integration of the solution in the client's ecosystem (Distribution tool, directory, inventory, etc.)
- Installation of the software components provided by Refresh IT Solutions,
- Parameterization of the database and the Web site,
- Adaptation of the user and administration/operation/installation documentation for the solution installed.
- ........
Qualification acceptance
This phase is carried out at the site of the client, who observes that the results of the tests are in compliance with the requirements defined in advance.
The migration tests are done for all of the situations identified by the client.
All of the tests carried out by Refresh IT Solutions are traced.
